POLICIES

A credit card on file is required to schedule an appointment, no exceptions.

Appointments rescheduled or canceled with less than a 24-hour notice are subject to a fee equal to 50% of the value of booked service(s).

If you fail to show up for your scheduled appointment without a prior attempt to contact me, you are subject to a fee equal to 100% of the booked service(s).

If you are more than 10 minutes late for your appointment, it will be treated as a late cancellation, subject to a fee equal to 50% of the booked service(s).

Repeated rescheduling (more than twice in a row), or repeated cases over time may result in you being blocked from scheduling advance appointments online, and you will be required to submit a 100% non-refundable deposit to secure an appointment.

If you are feeling unwell before or on the day of your appointment, please contact me immediately to cancel your appointment without penalty, and you will be welcome to reschedule once you are feeling better.

If you arrive to your appointment exhibiting ANY symptoms of illness, your services will be refused and will be treated as a late cancellation, subject to a fee equal to 50% of the booked service(s).

Payment is due at the conclusion of the service via credit card or debit card. Venmo and Zelle payments are also accepted, but the transaction must be completed before you leave the studio.

Gratuity is never expected, but graciously accepted via credit/debit card, cash, Venmo or Zelle.

At the present time, I do not offer intimate waxing on male anatomy. For transgendered persons, please text (708) 314-1699 or email strongesthetics@gmail.com to discuss your treatment prior to booking

Only one adult is allowed in the treatment room at a time. Tinley Park Beauty and Wellness Suites offers a large and comfortable waiting area for your adult guest to relax in during your treatment.

For safety reasons, children are not allowed in the treatment room unless they are receiving a service (see FAQ section for more details on children's services).

For safety reasons, babies are not allowed in the treatment room at any time.

Children/babies are not allowed to be unattended in the waiting area of Tinley Park Beauty and Wellness Suites.

Children/babies are not allowed to be unattended in your vehicle or in the parking lot of Tinley Park Beauty and Wellness Suites.

I have the right to refuse service to any individual, at any time, for any reason.